About Naldony
Hand-poured soy and scented candles for people who care about how their home smells — and what's in the wax that makes it smell that way.
What we make
Naldony candles are poured in small batches from 100% natural soy wax, scented with fragrance and (where stated) essential oils, and finished with cotton wicks. We avoid paraffin, paraben fragrance carriers and synthetic dyes that throw soot. The result is a clean, even burn with a balanced scent throw — strong enough to fill a living room, soft enough not to overwhelm it.
Every jar is a glass vessel, designed to be reused once the candle is finished. We choose jar colours and textures so they look as good unlit as they do glowing.
What we don't make
We don't make medical, therapeutic or aromatherapy claims. A scented candle can change the mood of a room — that's the whole point — but it isn't a treatment, a remedy or a wellness device. If you're after a clinical product, please look elsewhere.
Our commitments to you
- Free UK delivery on every order, no minimum spend
- 5–7 business days from order to doorstep
- 30 days to return, even if you just changed your mind
- Email responses within 1 business day, by an actual person
- Real candle-safety guidance printed on every label and reinforced on every product page (trim wick to 5 mm, never leave unattended, 4-hour max burn)
- All payments via Shopify Payments + Stripe, PCI DSS Level 1 certified, with 3-D Secure for cards
How we ship
We send orders with Royal Mail, DPD, Evri or UPS depending on size and postcode. Each jar is wrapped in protective tissue and packed with corrugated inserts — we lose almost zero candles in transit, but if yours arrives damaged we replace it free of charge (see the Returns & Refunds Policy).
Company details
- Legal name: NORTHWELL GROUP LTD
- Trading as: Naldony
- Registered office: 128 City Road, London, EC1V 2NX, United Kingdom
- Companies House number: 17075470
- Email: support@naldony.com · Phone: +44 20 8040 3375
- Customer support hours: Mon–Fri, 9:00–17:00 UK time
You can verify our registration on the Companies House website by searching company number 17075470.
Get in touch
Questions, scent recommendations, gift-wrapping requests, or just want to know which candle pairs best with rainy Sunday afternoons? Write to us at support@naldony.com or use the contact form. We read every message.
